If you've decided to delete your Cademy creator account, there are several methods to request the removal of your profile. Please follow these steps to ensure the process is smooth and secure.
Options for Requesting Profile Deletion
Email Support
Send an email to our support team at support@cademy.io with the subject "Remove Profile." If the email you are using to send this request is different from the one associated with your Cademy account, please provide your profile name or direct profile link for verification.
Chat Support
You can initiate the deletion process by using the Chat Support feature on our website. Our support team will guide you through the steps.
Important Steps Before Deletion
Export Contacts and Bookings
Make sure to export all of your contacts and bookings from your Cademy account before requesting deletion. This ensures you retain any important data you might need in the future.
Post-Deletion Process
After you've submitted your removal request, please allow up to 48 hours for the Cademy team to delete your profile.
A confirmation email will be sent to you once the deletion process is complete.
Need Help?
If you require assistance or have any questions about deleting your creator account, our support team is here to help:
Chat Support: Use the chat support feature on our website for immediate assistance.
Email Support: For more detailed inquiries, email us at support@cademy.io.
We are dedicated to providing you with a seamless experience on Cademy, even when it comes to account deletion. Our team is here to support you every step of the way.