When a customer books several courses in one order and pays later, you can bill it as one invoice for everything, or as a separate invoice per course - each issued on its own schedule as the courses approach. This article covers how splitting works, when each invoice is issued, and how it affects payment.
Card and other instant payments always create a single invoice per order - splitting applies to pay-later orders only.
Choosing how orders are invoiced
Go to Settings → Payments → Invoices & Receipts. Under Invoice Creation, the Multi-Course Orders setting offers:
One Invoice for the Whole Order - everything on a single invoice, issued when the order is placed.
A Separate Invoice for Each Course - each course gets its own invoice on its own schedule.
With separate invoices, you also set how many days before its course each invoice is issued: "Issue each course invoice [N] days before its course starts". Until then it stays as a draft you can still edit. The first course's invoice is issued straight away when the order is placed.
You can override this per order while creating it: the Invoicing setting on the order offers One Invoice or One Per Course Date.
When each invoice is due
Payment Terms control when each invoice must be paid, and apply to every invoice however it was created. You set a number of days, counted one of four ways: after issue (or at course start if sooner), after the invoice is issued, before the course starts, or after the course ends.
On-demand courses have no scheduled dates, so their invoices are issued immediately and due the set number of days after issue.
The invoice schedule on an order
When you create a multi-course pay-later order that will split, Cademy shows the plan before you commit: "2 invoices will be created", with each invoice's courses, issue date ("Issued immediately" or "Issues {date}"), due date, and amount.
On the order itself, each course carries its invoice's status, and each invoice card shows exactly which courses and participants it covers.
Life of a scheduled invoice
Draft - created but not issued: no invoice number, not visible to the customer, and still editable. Order changes simply update it.
Issued automatically on its scheduled date - it gets its number, and the customer is emailed with the payment link. You can also issue a draft early with Issue Now.
Due per your payment terms. If it goes overdue, the customer gets a reminder for that specific invoice (controlled by the Overdue Payments Reminder Emails setting).
If a customer opens a payment link for an invoice that hasn't been issued yet, the page tells them when it will be issued and that they'll receive an email when it's ready.
Payments, refunds, and Xero on split orders
Each invoice has its own payment link and collects its own balance.
Record Payment asks which invoice the payment is for, and prefills that invoice's outstanding balance.
Refunds and credit notes are made against the specific invoice they correct.
With the Xero integration, each Cademy invoice becomes its own Xero invoice, with payments synced per invoice.
Because each invoice tells its own story on a split order, there's no single whole-order invoice document - the order view is the overview, and each invoice PDF covers its own courses.