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Paying an Invoice

Written by Artur Binzaru

If you've booked a course and chosen to pay by invoice - or received a payment link from your course provider - this article explains how to pay, what the emails mean, and how to get your invoice or receipt.


The invoice email

When your invoice is ready, you'll receive an email showing the course, the amount, and the payment due date, with a button to pay online and a link to download the invoice PDF. If your order covers several courses billed separately, you may receive an invoice per course, each as its course approaches - the email tells you what each one covers.

If a payment becomes overdue, you'll receive a reminder email.


Paying online

The payment link opens a payment page on your course provider's site. It shows the invoice number, what it covers, the due date, and the balance - with Total, Paid, and Amount Due - and lets you pay by card or PayPal. If online payment isn't offered, the page asks you to contact the provider to arrange payment.

You can pay the full balance, and if your provider sent you a link for a specific amount - part of the total - that link collects exactly that amount. After a partial payment, the invoice's own link continues to collect whatever remains.


If the page says something other than "pay"

  • Nothing to Pay - the invoice or payment request has already been settled.

  • This Invoice Is Not Ready Yet - it will be issued on the date shown, and you'll receive an email with a payment link when it's ready.

  • This Invoice Was Voided - the invoice was replaced (for example after a change to your order). If a replacement exists, the old link takes you to it automatically, so you can simply pay there.

  • This Payment Request Was Cancelled or No Longer Available - the link is no longer payable, usually because the order changed. Contact your course provider for an up-to-date link.

  • This Order Was Cancelled - nothing further to pay.


Getting your invoice or receipt

  • Right after checkout - a download option appears on the confirmation screen.

  • From your emails - the confirmation and payment emails include a download link.

  • From the payment page - use Download Invoice (PDF).

  • From your Cademy account - log in, open your orders, and download the invoice or receipt for any of them.

Once an invoice is fully paid, its PDF becomes a receipt automatically.


Changes and refunds

If your order changes or is refunded, you'll be kept informed:

  • A changed invoice is reissued under a new number - your old payment link redirects to the new invoice, so nothing you have goes stale.

  • If money is credited or refunded, you'll receive a credit note email with a PDF stating the amount and exactly what happened to the money - refunded to your card (allow 5 to 10 business days), returned to PayPal, restored to a gift card, or held as credit on your account with the provider for future use.

  • If your order is cancelled, you'll receive a cancellation email, and a refund confirmation if money was returned.

For questions about amounts, refunds, or cancellation terms, contact your course provider - they manage the billing for your booking.

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