Log in to the Cademy Admin Dashboard when you need to manage a course provider account, including its courses, contacts, orders or settings. The same Cademy login can also open your Student Profile.
Business account: A course provider account you have been given admin access to. Its name appears under Admin Dashboard in My Account.
Log in directly to the Admin Dashboard
Go to admin.cademy.io.
If the Cademy login page opens, enter the email address connected to your business account, then select Continue.
Complete the sign-in method shown for your account.
After you log in, the Admin Dashboard opens. If you manage more than one business account, you can switch accounts as explained below.
Important: You must use an email address that has admin access to the business account. You do not need to be a System Admin to open the Admin Dashboard, but your role controls which areas and actions you can use.
Choose the sign-in method for your account
The options shown depend on how your Cademy login is set up:
Password: Enter your password, then select Log in & Continue.
Email code: Select Email me a code instead. Enter the 6-digit code from the email, then select Log in. If it does not arrive, check your spam folder or select request a new one when it becomes available.
Forgotten password: Select Forgot password? and follow the instructions to enter the reset code and choose a new password.
Google or Facebook: Select the relevant option on the first login page. Use the account connected to the email address that has access to the business account.
Single sign-on: If your organization uses SSO, entering your email address redirects you to its sign-in page.
Log in from Cademy or a course provider website
Go to cademy.io or the Cademy website belonging to a course provider.
Select Log in.
Enter the email address connected to your business account, select Continue, then complete the sign-in method shown.
Select My Account.
Under Admin Dashboard, select the name of the business account you want to manage. The Admin Dashboard opens in a new browser tab.
Switch between business accounts and your Student Profile
Switch to another business account
From a Cademy website, select My Account, then select the required business name under Admin Dashboard.
From inside the Admin Dashboard:
Open the menu showing the current business name and logo.
Under Switch Account, select the business account you want to open.
Open your Student Profile
Your Student Profile contains courses you attend and bookings or orders connected to you as a learner or customer. It is separate from business administration.
From a Cademy website, select My Account.
Under Student Profile, select My Courses & Bookings.
From inside the Admin Dashboard, open the menu showing the current business name and logo, then select Student Profile.
For help finding learner courses and bookings, follow Log In and Find Courses You Are Attending or Bookings You Made.
Return to the Admin Dashboard
Select My Account.
Under Admin Dashboard, select the business account you want to manage.
If the business account is missing
Check that you logged in with the same email address that was invited to the business account.
If you have more than one Cademy login, log out and sign in again with the correct email address.
Ask a System Admin for that business account to confirm that you still have access and that the correct email address is assigned to you.
Ask the System Admin to open Users & Facilitators, use the Status filter to check Archived users and reactivate the correct user if appropriate. For complete steps, see Archive and Reactivate a User or Facilitator.
If the access is correct but the business account is still missing, contact Cademy Support at support@cademy.io.
Staying logged in
Your browser can keep you logged in for up to 30 days. You may need to log in again sooner if you select Log Out, clear your browser data, use a private browsing window or your session can no longer be renewed.
Frequently asked questions
What is the direct Admin Dashboard address?
Go to admin.cademy.io. If you are not already logged in, Cademy asks you to sign in first.
Do I use different login details for the Admin Dashboard and Student Profile?
No. Use the same Cademy login. Access to each business account depends on the email address and admin access assigned to you.
Why can I not see the business account?
You may be logged in with a different email address, or your admin access may not be active. Ask a System Admin for the business account to check your access.
How do I switch between business accounts?
Select My Account on a Cademy website and choose a business name under Admin Dashboard. From inside the Admin Dashboard, open the current business menu and choose another business under Switch Account.
Can I log in without a password?
Yes. After entering your email address, select Email me a code instead. Enter the 6-digit code from the email, then select Log in.
What should I do if I forgot my password?
Select Forgot password? on the password screen and follow the instructions to reset it.
How do I change the email address used for my business account?
Follow How to Update the Email Address in Your Business Account.
What should I do if I still cannot log in?
Confirm that you are using the correct email address, try the password or email-code option available to you, then contact Cademy Support at support@cademy.io if the problem continues.