Control how long learners can open the content in an On-Demand or Blended course. Set the default for new learners, then change the date for one existing participant when needed.
Set the default for new learners
You need Course Owner access to change this course setting:
Open Courses and select the course.
Select Edit Course.
Open Settings, then select Access Options.
Under Students should have access to the [course keyword], choose Indefinitely / until removed by you or For a limited time. The last word in this field follows the course keyword used for that course.
If you choose For a limited time, enter the Number of days.
Select Save.
Important: This setting affects new students. It does not change an existing participant's expiry date.
For a limited period, Cademy counts the days from the payment or enrolment date stored for the new learner.
Change access for one existing participant
Change one person without changing the default for other learners:
Open Courses and select the course.
Open Registrants, then select the participant to open their Registration.
Find Access expires and select the pencil icon.
In Edit access expiry, enter the final date and select Save.
Select Clear to remove the individual date and return the participant to the course default. Select Cancel to close the dialog without making a change. The Registration shows Never when neither an individual date nor a limited course default applies.
Where the learner sees the expiry date
The order owner can check the date from My Account:
Select My Courses & Bookings.
Stay on My Courses and open the course.
Find Access expires in Your Order or Order Summary.
Access expires is shown only when an expiry applies. A participant booked by somebody else does not see the order summary and should contact the order owner or the course provider, which is the organization running the course, if they need the date confirmed.
What happens when access expires
When a learner tries to open the course content after the expiry date, the Access Expired page shows the date their access ended. The available actions are:
Back to booking or Back to order, depending on the learner's record.
Re-enroll Now to return to the course page.
Contact Educator to contact the course provider.
Frequently asked questions
Which course types support an access limit?
The course-level setting is available for On-Demand and Blended courses. It is not available for Scheduled or On-Request courses.
When does a limited access period start?
Cademy counts the number of days from the payment or enrolment date stored for the new learner. For example, a 30-day limit ends 30 days after that date.
Does changing the course setting update existing participants?
No. The course setting affects new students. Open an existing participant's Registration and edit Access expires when you need a different date for that person.
What does Never mean on a Registration?
Never means there is no individual expiry date and the course default is indefinite. If the course has a limited default, the Registration can display the date calculated from that default.
Why can a learner not see an access expiry date?
The Access expires row appears only when an expiry applies, and only the order owner sees Your Order or Order Summary. A participant booked by somebody else can contact the order owner or course provider if they need the date confirmed.
What happens when access expires?
The learner can no longer open the course content. The Access Expired page shows the end date and actions to return to the booking or order, re-enroll, or contact the course provider.
Why can I not see Edit Course, Access Options or the edit control?
Edit Course requires Course Owner access, and Access Options appears only for On-Demand and Blended courses. Access to a participant's Registration also depends on the admin permissions assigned to you. Ask an account administrator if a control you need is unavailable.
Will learners lose access if I unpublish the course?
No. Unpublishing removes the course from public listings but does not by itself remove access from enrolled learners. Any existing access expiry still applies.
Will learners lose access if I archive the course?
Yes. Archiving the course removes access to its course content, even when a learner had time remaining.