This article explains how to create and manage discounts from the Discounts section in the Cademy admin dashboard. Discounts can be automatic or promo code–based and can be limited by course, checkout rules, availability, and visibility.
Step-by-Step Instructions
The steps below explain how to create and manage discounts.
Accessing the Discounts section
The steps below explain how to open the Discounts section.
Go to the admin dashboard.
In the left-hand menu, select Discounts.
The Discounts list opens with all existing discounts.
The Discounts section is also available at https://admin.cademy.io/discounts.
Creating a new discount
The steps below explain how to start creating a discount.
Select New Discount.
The create discount page opens.
Basic Information
The steps below explain how to name the discount.
Enter a Name.
Optionally enter an Internal Note.
Calculation
The steps below explain how to set the discount amount.
Choose a Discount Type.
Select Percentage or Fixed Value.
Enter the discount value.
Application
The steps below explain how the discount is applied.
Choose Automatically to apply the discount without a promo code.
Choose Require Promo Code to apply the discount only when a promo code is entered.
If Require Promo Code is selected, enter a Promo Code.
Applies To
The steps below explain which courses the discount applies to.
Choose one option:
All courses
All courses except…
Specific courses only
Courses in specific collections
Select the courses or collections required by the chosen option.
Criteria
The steps below explain how to control when the discount applies.
Select Add Criteria.
Choose a rule type:
Checkout Total
Checkout Spaces
Contact Tag
Organisation Tag
Choose an operator.
Enter a value or select tags.
Add more rules or groups if needed.
Example: Discount for high-value bookings
To apply a discount only when the checkout total is over £100:
Add a Checkout Total rule.
Select is greater than.
Enter 100.
The discount applies only when the total is over £100.
Other rules work the same way.
Availability
The steps below explain when the discount is active.
Optionally set a start date.
Optionally set an end date.
Select a timezone.
Leave both dates empty to make the discount always available.
Visibility
The steps below explain where the discount is shown.
Enable or disable:
Show discount on qualifying course page
Show discount on qualifying course checkouts
Optionally enter a Label.
Optionally enter a Description.
Saving the discount
The steps below explain how to finish.
Review the settings.
Select Create Discount or Save changes.
How discounts appear to customers
Public course page
Eligible discounts appear on the public course page.
Discounts show under the course price.
Only discounts that apply to the course are shown.
Checkout flow
Discounts are applied during checkout.
Automatic discounts are applied on the Payment step.
A list shows all automatic discounts applied.
The Apply promo code or gift card field is used to enter promo codes.
The booking summary shows a full discount breakdown.
Pro Tips & Notes
Visibility controls display only.
Automatic discounts apply even if not shown publicly.
Multiple discounts can apply at the same time.
Frequently Asked Questions (FAQs)
Can discounts apply automatically?
Yes. Automatic discounts apply without a promo code.
Can discounts require a promo code?
Yes. Promo code discounts apply only when a valid code is entered.
Can discounts be based on total amount?
Yes. Use the Checkout Total rule.
Can discounts be based on number of spaces?
Yes. Use the Checkout Spaces rule.
Can multiple rules be used together?
Yes. Multiple rules and groups can be combined.
What happens if rules are not met?
The discount does not apply.
Can discounts apply without being shown?
Yes. Discounts can apply even if visibility is disabled.
What happens if no dates are set?
The discount is always available.
Can discounts apply to specific courses only?
Yes. Discounts can be limited to selected courses or collections.
Can automatic and promo code discounts apply together?
Yes. Both can apply if they are eligible.