Welcome to Cademy's comprehensive guide on creating and managing classes. Whether you're setting up one-off or repeating courses and workshops, this guide will walk you through the process. Remember, you can set up your classes to run in-person, online, or a combination of both.
Creating Your First Listing
To create a new listing, click the "+Create New" button from the main home page in the Educators Admin Dashboard. Then select On set dates.
Editing Your Listing Details
You have two options to access the course edit page:
Click on the three dots next to your courses, and click on the 'Edit' option in the dropdown list.
Click on a course from the courses list on the home page and then click on the "Edit" button at the top right.
Title and Course Image
The course name should be descriptive but not too long, as it can get cut off on smaller screens. A good sweet spot is 6 to 12 words.
Images are worth a thousand words, so make sure you add some good ones for your class. You can upload multiple images at once and select them through the media picker modal. Don't worry about the size; we will take care of everything behind the scenes and optimise your image size and quality when we serve it to users.
Course Description
The goal of this section is to entice the visitor to take the course, so sell your course the best you can. Be honest about what the students can expect. You can use bullet points, lists, tables, rich text, links, and more to describe as accurately as possible the course you provide.
FAQs
Course Frequently Asked Questions (FAQs) help answer customers' common queries about your listing.
Delivery Details (Default/Top-level)
The following section is for default delivery details. Here you can set if your class delivery method is In-Person, Online or Combined (Hybrid), your price offers, add-ons, and class capacity. Enter the total price per person. The prices are listed in British Pounds (ยฃ/GBP). Options set here are the defaults. You can select different prices, locations, and availabilities for each date when you create your dates.
To find out more about Price Offers & Add-ons and how to set a different price, location, and availability for each date, please click here.
Search Details
Category
Pick the category or general study area into which your course can fit. This will help with search, recommendation and discovery. Choose whether your course is designed for beginners or a more advanced audience.
Level
Choose whether your course is designed for beginners or a more advanced audience. We highlight the level, delivery method, max capacity and duration at the top of the course page and during the checkout process.
Learn more about "Course and Profile Categories & Tags" by visiting this link.
Class with Set Dates
Under the Dates tab, when you click on +Add dates, you can select and add a date or multiple dates from the calendar, then click on Save Dates. When adding new dates, the duration will be copied from the latest date you added.
When adding new dates, the duration will be copied from the latest date you added.
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To find out more about Price Offers & Add-ons and how to set a different price, location, and availability for each date, please click here.
Course with Terms/Blocks of Dates
Under the Dates tab, click on the "+Add Dates" button -> Add the required number of dates for the block/term -> Then select the option for dates to be booked as a "Block" or "Block or Individually".
"Block" vs "Block or Individually"
To find out more about Price Offers & Add-ons and how to set a different price, location, and availability for each date, please click here.
Block/term bookable after the start date?
Depending on the scenario, sometimes it is beneficial to leave the option for customers to book sessions or a term after the start date. Under the Dates tab, while creating a block/term, you will have the option to click on "Change Default Settings," "Spaces," "Location," or "Price." Here, you can activate the toggle to enable customers to book after the start date.
Online Only
Select the "Online" option under the "Delivery Details" section when creating the course. If you use Zoom, click on the "Create Zoom Link" button, which will automatically generate a Zoom link for your course.
Remember, first, you need to have the Zoom app installed from Cademy's App Store and linked to your profile. Click here to learn more about how Zoom works on our platform.
Online or/and In-Person
The same course can be delivered in-person and online, depending on the date of the event. Set the class under the Delivery Method, which will tell consumers from the course description page what kind of delivery methods are available. Then adjust the delivery method and other preferences such as price and available spaces for each day from the Dates tab.
To find out more about Price Offers & Add-ons and how to set a different price, location, and availability for each date, please click here.
Online or In-Person with Additional Lesson Content (Blended)
Blended courses allow you to combine hosted content, such as videos, with taught lessons delivered in-person or via Zoom.
Creating A Course With No Dates
Maybe you're unsure, or the course can only be delivered on request, and it will be arranged individually with each customer. This option is very handy. Don't add any dates under the Dates tab, and publish the course with no dates. On the customer side, they will have a button to "Request a Date" instead of "Book". After a request is submitted, you will automatically receive an email from which you have two options:
Click on "View & Handle Request", which will redirect you to Cademy's Inbox, from where you will manage the request.
You can reply to this email and arrange the details with the customers. Cademy will sync the thread of this email conversation with Cademy's Inbox.
Course Settings
Here is the main section where you can set your booking options, booking confirmation emails, course owners, and many other settings.
Booking Options
Cademy offers you different ways to handle bookings and requests. From instantly booking to alternative date requests via applications.
Forms
When someone places an order on Cademy, they will be prompted to enter their name, email, and phone number by default. We do this to ensure we can send them a confirmation email after their purchase. For most course providers, the default booking form is sufficient. However, if you need to collect additional details, such as the student's address, age, accessibility requirements, etc., you can create a custom booking form and then apply it individually to the courses you want to use it.
Attendance tracking
Using our attendance tracking functionality, you can easily track who attended and who missed your course.
Emails
If you want to change what the automated confirmation email on the back of the order looks like, or if you find yourself sending the same email repeatedly to your contacts, you need to know how email templates work. An "email template" is the base email we use in situations such as automated booking confirmations.
Customer's Booking Page
Use the Customer Booking Page if you need to add more context, information, PDFs, videos, or audio files that are only available to customers after they make a booking. To do that, go to the Settings tab in your course -> Customer Booking Page. As soon as the consumer has made a booking, they will have access to the additional information provided by you in their account dashboard, in addition to the event date. This is what the Customer Booking Page looks like on the admin and customer sides.
Course Owners
This option is beneficial when several course providers deliver certain courses, or for specific groups of people with specific responsibilities. This way, only the course owners will receive email notifications about the assigned courses.