Use attendance to record whether each participant attended a scheduled course session. Attendance is saved against the participant’s Registration and can determine when that Registration becomes Completed.
Registration: One participant’s individual place on a course or course date. Every participant must have their own Registration before attendance can be recorded for them.
Open the attendance controls
Go to the Cademy Admin dashboard and log in.
Select Courses.
Open the course.
Select Registrants.
Open or filter to the required course date when the course has more than one date.
The course’s Registrants table includes the Attendance column. The main account-wide Registrations page does not show Attendance because its rows can belong to different courses and dates.
Mark one participant
For a course with one session, select Attended or Absent in the participant’s Attendance column.
After a status is saved, select the current status again to change it. The Registration and completion status update from the recorded attendance.
Courses with several sessions
A multi-session course shows an attendance summary such as Not Marked, All 3 Attended, or 2 Attended, 1 Absent.
Select the attendance summary.
Mark each required session as attended or absent.
To apply one status to every session for that participant, use Mark all as and select Attended or Absent.
Mark several participants
From the course’s Registrants tab, open or filter to one course date.
Select the checkbox beside each Registration. Use Select All when every Registration in the filtered result should be included.
Select Mark Attendance.
Check the displayed occurrence when the course has several sessions.
Select Attended or Absent.
Select Apply.
Bulk attendance can take a couple of minutes. Refresh the page shortly afterward to see the completed updates.
If Mark Attendance is disabled and shows Filter by a single date to mark attendance, narrow the Registrants table to one course date first.
On a course’s all-dates Registrants summary, selected Registrations from different dates can also be marked together. Cademy applies the chosen status to each selected Registration’s own session.
How attendance affects completion
Single-session classroom or live online course: The Registration becomes Completed when the participant is marked Attended.
Multi-session course: The Registration becomes Completed only after the participant is marked Attended for every required session.
Blended course: The participant must attend every required session and complete all required published lessons.
On-request course: Submitting a request is not attendance. The participant needs an actual Registration for the arranged course and must be marked attended.
On-demand course: Completion is based on required online lessons, not attendance.
Changing a required session from Attended to Absent moves the Registration out of Completed. Marking it attended again can return the Registration to Completed when all other requirements are met.
Certificates and CPD
When attendance makes a Registration Completed, Cademy can automatically issue the course certificate and CPD award if those separate course settings are enabled.
Changing attendance does not automatically revoke an issued certificate or CPD award. If a participant was marked attended by mistake, correct the attendance and then revoke the certificate or CPD award separately when required.
Use the Registration’s three-dot actions menu. Depending on what is active, select Revoke Certificate…, Revoke CPD…, or Revoke Certificate & CPD….
Revoking an award does not change completion, attendance or lesson progress. If the recorded evidence still adds up to Completed, the certificate or CPD award can be issued again when completion is re-evaluated. Correct the attendance or lesson progress when the participant should remain incomplete.
Check and correct attendance
Return to the course’s Registrants tab and review the Attendance column. For a multi-session course, open the attendance summary to see every required session.
If a participant is missing, confirm that they have their own Registration for the course or course date. An order owner or primary contact who is not attending does not receive an attendance record.
For searching and selecting Registrations, see Managing Registrations: Search, Filter, and Export.
Frequently asked questions
Why can I not see the Attendance column?
Open the course and select Registrants. Attendance is not shown on the main account-wide Registrations page.
Why is Mark Attendance disabled?
The table is not limited to one course date. Open or filter to the required date, select the Registrations again, then select Mark Attendance.
Can I mark several participants at once?
Yes. Select the Registrations, select Mark Attendance, choose Attended or Absent, then select Apply.
Does attending one session complete a multi-session course?
No. The participant must be marked attended for every required session. A blended course can also require all published lessons to be completed.
Does marking someone absent cancel their Registration or order?
No. It records attendance and can change completion, but it does not cancel the Registration, order or payment.
Does changing attendance to absent revoke a certificate or CPD award?
No. Correcting attendance moves the Registration out of Completed, but issued certificates and CPD awards remain until they are revoked separately.
How do I revoke a certificate or CPD award?
Open the Registration’s three-dot actions menu and select the available revoke action. The label names what will be revoked.
Why was a certificate or CPD award not issued?
Confirm that the Registration is Completed and that the course’s certificate or CPD setting is enabled. CPD also requires Pro, Teams or Custom and CPD enabled under Settings > CPD.
Does an on-demand course use attendance?
No. On-demand completion uses required online lesson progress. Attendance applies to scheduled sessions.
Why is a participant missing from the attendance list?
They need their own Registration for the course or date. Check the order participants or add the person as a Registration before recording attendance.